|The secret of joy in work is contained in one word -- excellence. To know how to do something well is to enjoy it.
- Pearl S. Buck
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October 2000 - May 2005
Director – Development Technologies
Corporation of America is a clinical laboratory and pioneer in genomic
testing and the commercialization of new diagnostic technologies,
LabCorp is one of the world's largest clinical laboratories, with
annual revenues of $3.3 billion in 2005. Headquartered in Burlington,
North Carolina, LabCorp has approximately 24,000 employees and offers
more than 4,400 clinical tests ranging from routine blood analyses
to the most sophisticated molecular diagnostics.
- Provided direct leadership to multiple departments consisting
of Development Concepts (Standards, Policies, and Procedures,
Development Methodologies, and Technical Communication), Development
Environments (COBOL, COOL:Gen, EAI, and J2EE/Java), and IS University
(IT technical training).
- Budget accountability for a $2.4 million operating budget and
$1.4 million capital budget.
- Ownership of the investigation, conceptualization, standardization,
implementation, training, support, and continuous improvement
practices for standards, infrastructure, resources, policy guidelines,
and tools relative to software development processes and methodologies,
quality management practices, change and configuration management
processes, project management methodologies, technical communication,
and technical training. This ownership was for all application
development languages, on all platforms.
- Developed the LabCorp enterprise architecture baseline (current),
the future state architecture baseline, and implemented a process
to secure adherence to the baseline for all IT projects.
- Implemented and served as Chairperson for the Technical Architecture
Team (TAT) to manage the enterprise architecture baseline. The
TAT evaluated all IT projects for compliance with both current
and future state architectural plans, including integration strategies.
- Departments directly developed the enterprise integration and
S.O.A approach, provided direct service- level architecture and
integration support to application development teams, and owned
all enterprise-level common services for security, platform integration
(including legacy - IBM and Unisys Mainframe), and data integration
activities. Teams were responsible for implementation strategies,
development tools, standards, techniques, processes and EAI coordination
activities relating to the use of MQ Series, MQ Broker, and J2EE/Java
- Responsible for all vendor relationship management and direct
contract negotiations relating to enterprise architecture planning
and implementation, current and future application development
tools and services, and IT technical training.
- Responsible for technical writing services and the coordination
and communication of all technical information to the entire LabCorp
- Responsible for the IS New Hire training program, the IS Rookie
training program, and for offering IS University technical training
services to the entire LabCorp IT community.
- Provided primary leadership to negotiations and project management
for a project to replace ISV software products with IBM offerings.
This project will save LabCorp approximately $12 million over
a five-year period.
- Developed the vision and implemented the “IS Rookie Training”
program designed to train high aptitude college graduates in LabCorp
application development, tools, standards, techniques, processes,
and procedures. Secured $150,000 grant from the State of North
Carolina to assist with costs associated with this program. Saved
LabCorp over $500,000 in recruiting and labor costs as a result
of this highly successful program.
- Departments were under budget yet exceeded all expectations
and commitments in each year of my leadership.
- Established and managed full support methods and SLA’s
for all customers, product users, and operational systems. Implemented
measurable controls and SOP’s to guarantee customer and
operational commitments were being met.
- Provided primary architecture planning and support for the implementation
of IBM Broker technologies for the delivery of patient results.
This project is expected to save LabCorp $17 million over a three-year
- Provided project management and primary architecture planning
and support for the implementation of a collaboration portal for
the LabCorp Board of Directors. This project replaced a current
fax-based system with an electronic collaboration portal that
included the use of electronic signatures.
- Developed the vision and implemented the IS Communicator publication
to coordinate and disseminate all technical communications to
the entire LabCorp IT community on a regular basis.
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